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BEFORE YOU SUBMIT ANY PROBLEMS TO US, MAKE
SURE THAT THERE IS NO PROBLEMS WITH YOUR E-MAIL!!!

WE ALWAYS REPLY, IF YOU HAVE NOT RECIEVED A
REPLY TO A PROBLEM THAT YOU HAVE E-MAILED US
ABOUT, IT IS BECAUSE THERE IS A PROBLEM WITH
YOUR E-MAIL!!!  

MAKE SURE YOUR MAIL SERVER IS NOT FULL, A VERY
COMMON PROBLEM WITH HOTMAIL ETC!

MAKE SURE THAT YOU HAVE NOT SET OUR E-MAIL
ADDRESSES TO A SPAM SETTING.  CHECK YOUR
SPAM FOLDERS TO SEE IF OUR REPLIES HAVE BEEN
MOVED THERE?

WE USUALLY REPLY WITHIN 24 HOURS, IF YOU
RECEIVE NO REPLY FROM US WITHING 24 HOURS,
IT MEANS WE ARE AWAY, PLEASE DON'T PANIC, WE WILL ANSWER AS SOON AS WE RETURN!!!

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